Vendrop

Chrome extension support

Help with connection, retailer access, catalog imports, and supplier cart preparation.

Quick checks

  1. Update Chrome, then reload the Vendrop extension from chrome://extensions.
  2. Sign in to Vendrop, open Settings → Integrations, and choose Connect this organization again.
  3. Sign in directly to the supported retailer and refresh the product, cart, or purchase-history page before retrying the user-started workflow.
  4. Keep checkout and payment manual. If cart preparation stops, review the retailer cart before starting it again.

Contact support

Email support@vendropapp.com for extension support.

Include the extension version, Chrome version, supported site, approximate time of the problem, and the exact error shown. Screenshots are useful, but remove account, order, or purchasing details that are not needed to reproduce the issue. Never send passwords, payment-card details, or authorization tokens.

Privacy and data requests

Read the Vendrop extension privacy policy for information about handled data, retention, deletion requests, and Chrome Web Store Limited Use requirements.

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